Category

VIDEO

Panel: Keeping Up with Customers and Knowing How to Win Them Throughout the Delivery Experience
SUPPLY CHAIN — NA, ETAIL OPERATIONS, VIDEO

Panel: Keeping Up with Customers and Knowing How to Win Them Throughout the Delivery Experience

October 23, 2018

How are your current warehouse and delivery strategies securing customer relationships and maximizing digital success across all channels? Focusing on customers to understand their requirements and succeed their expectations Refining your last mile strategy with rapidly changing customer needs and behaviors Adjusting and aligning customer-driven strategies to target customers in global and local markets Discussing the digitization of speed, price and convenience as contributors of customer loyalty — Roberto Villalobos Director, Digital Operations Walmart.com & Superama.com Walmart Roberto is an industrial engineer with 16 years of experience, focused on commercial, operations, logistics and consulting positions with outstanding results on implementing…

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SUPPLY CHAIN — NA, ETAIL OPERATIONS, VIDEO

Balancing Cost and Speed in the Two-Day Delivery Challenge

October 22, 2018

Do you really know your customer? Results of a recent survey conducted by Radial reveal that ecommerce consumers are most concerned with convenience and they are willing to make trade-offs based on cost, speed, reliability and eco-friendliness. This session will explore why and when you should offer two-day delivery based on understanding your customer wants and needs. We will explore the trade-offs and decisions in balancing consumer expectations of order quality customer experience, consumer cost, quick shipping, fast delivery versus the cost to the retailer for fulfillment, transportation, inventory carrying, inventory mark downs, etc. The session will explore real world…

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Delivering on “Customer-Centricity” Throughout Our End-to-End Digital Environment
SUPPLY CHAIN — NA, ETAIL OPERATIONS, VIDEO

Delivering on “Customer-Centricity” Throughout Our End-to-End Digital Environment

October 22, 2018

What lessons can we learn from big data collection & analytics? Finding new ways to break down silos and deliver value to customers Gathering and analyzing actionable insights to know your customers from every angle Leveraging a data-driven approach to our operating model to drive innovation The journey designing an end-to-end omnichannel experience for your customers — Anisa Kumar VP of eCommerce Levi Strauss Americas Anisa Kumar is a global operations analytics and strategy expert with over 15 years of retail industry experience. At Levi Strauss & Co., Anisa is the Vice President and General Manager of the LS&Co eCommerce…

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Strengthening Customer Satisfaction with Technology-Driven Reverse Logistics
SUPPLY CHAIN — NA, ETAIL OPERATIONS, VIDEO

Strengthening Customer Satisfaction with Technology-Driven Reverse Logistics

October 22, 2018

How can you leverage real-time analytics to enable supply chain improvement? Identifying proactive opportunities to adopt intelligent transaction processing for a customer-centric returns experience Discussing social media digital offers and its efforts in delivering convenience and shopper loyalty Exploring data-driven insights that respond to shifting consumer demand Exceeding customer expectations and meeting objectives in your overall returns management strategy — Rob Zomok President, Global Operations Inmar Rob joined Inmar in this role in January 2016, bringing tremendous global supply chain leadership experience to the company. During his 20-year career, he has gained a reputation for making significant domestic and international…

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Quantifying Trade-offs in Supply Chain Organizations
SUPPLY CHAIN — NA, VIDEO

Quantifying Trade-offs in Supply Chain Organizations

October 22, 2018

River Logic’s mission is to empower business leaders by revolutionizing the way they make decisions today. The power of advanced analytics should be in the hands of the people driving the business, not someone in IT or someone sitting behind a desk crunching numbers. Therefore, our primary focus is on helping customers increase their performance, decision-making agility and ability to predict business outcomes through flexible, easy-to-digest prescriptive analytics that guide tactical, operational and strategic decision making throughout an enterprise. With completely code-free optimization capabilities that link every decision to a set of forward-looking financial impact statements, River Logic is able…

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Retail Happens Everywhere: Driving Sales in a Mobile World
SUPPLY CHAIN — NA, ETAIL OPERATIONS, VIDEO

Retail Happens Everywhere: Driving Sales in a Mobile World

October 22, 2018

Exploring today’s mobile-first society and its fundamental shift in consumer behavior Offering optimal choices for where customers discover and purchase products and services How has mobile changed the consumer journey and omni-channel shopping experiences? Sharing the ways existing and emerging technologies and marketing strategies will enable retailers to win the mobile-first customer — Omar Zayat Head of Industry, Enterprise eCommerce Facebook Omar Zayat is a Head of Industry for Facebook‘s eCommerce vertical, a vertical he has focused on for nearly 5 years. He leads a team that manages some of the largest, most strategic eCommerce marketing partnerships at Facebook. Omar…

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Negotiating Transportation Contracts: What has Changed, and What Should We Do About It?
SUPPLY CHAIN — NA, VIDEO

Negotiating Transportation Contracts: What has Changed, and What Should We Do About It?

October 22, 2018

AFMS specializes in benchmarking, negotiating and auditing small package, air freight, ocean carrier, and LTL contracts. We offer a “no cost” evaluation of your carrier contracts to identify savings opportunities. Our clients include shippers like GE, Honda, Sony, Disney, Johnson and Johnson, Toyota, Nestle, Hershey, and others. Our price benchmarking services and staff are very detailed and accurate. We can point out savings opportunities that even the most sophisticated logistics professionals often overlook. Our employees consist of former carrier executives, each coming to AFMS with 10-30 years’ experience working for major carriers such as UPS, FedEx, DHL, USPS, TNT Global,…

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Reducing Transportation Costs
SUPPLY CHAIN — NA, VIDEO

Reducing Transportation Costs

October 22, 2018

ORTEC is the world’s largest provider of supply chain planning and execution optimization and analytics software solutions. ORTEC solutions help Fortune 500 companies such as Walmart, Coca-Cola and Procter & Gamble realize quantifiable savings and drive efficiencies through optimal network design, fleet routing & dispatch, (parcels, pallet and truck load building), workforce scheduling, real-time e-commerce order slotting and delivery routing. ORTEC provides both “on premise” and cloud platform solutions as well as and SAP add-on optimization solutions. ORTEC has over 2,000 customers worldwide, 900+ employees and 19 offices globally. ortec.com/en-us — Aaron Geiger Managing Director Manufacturing ORTEC Aaron has over…

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Case Study: Red Wing Shoe Company Makes Giant Steps with SIOP
SUPPLY CHAIN — NA, VIDEO

Case Study: Red Wing Shoe Company Makes Giant Steps with SIOP

September 28, 2018

Red Wing Shoe Company will discuss how the company has created a demand-driven supply chain and taken huge steps to increase forecast accuracy, reduce inventory, improve fill rates, boost collaborative visibility with key suppliers, and accelerate a productive sales inventory and operations planning (SIOP) cadence. Learn how to drive operational excellence through supply chain processes Hear how to create a demand-driven supply chain Get tips on how to create or fine tune your SIOP (or S&OP) process — Mallery Dosdall Demand Planning Manager Red Wing Shoe Company Mallery is responsible for forecasting inventory needs and helps set the strategic plans…

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Fact-Based Negotiations
SUPPLY CHAIN — NA, VIDEO

Fact-Based Negotiations

September 28, 2018

This presentation will include the following: Burning Platform Organizational Changes Process/Governance Results Lessons learned — Doug Weston Director, Purchasing Caterpillar Doug Weston is the Purchasing Director for the Energy & Transportation Division of Global Supply Network Division of Caterpillar Inc.. Doug has buying responsibility for over $4.5B which includes Engine Components and Assemblies, Fuel Systems, Generators, Rough and Machined Castings. Doug began his career in 1984 with Sundstrand Aviation as a cooperative education student. While at Sundstrand, Doug was a Service Manual Writer for B1B, C5A and Cessna 182. Upon graduation in December 1985, Doug joined Martin Engineering as a…

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From the Plant Floor to the Balance Sheet: A Case Study on a World-Class Business Performance System
SUPPLY CHAIN — NA, VIDEO

From the Plant Floor to the Balance Sheet: A Case Study on a World-Class Business Performance System

September 28, 2018

Thinking differently about supply chain performance measurements and problem-solving with zero-loss thinking Creating and sustaining a culture of engagement within decentralized supply chains Defining the foundational components to supply chain excellence for global manufacturers — Phil McIntyre Managing Director, Client Development & Marketing Performance Solutions by Milliken Phil has been with Milliken for over thirty years. He’s successfully led several business units within Milliken & Company to profitable growth and financial sustainability, as well as the Performance Products Division Milliken Performance System implementation. Phil was Director of Cost Improvement and spent time as the Pursuit of Excellence Director responsible for…

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Fix the Data Disaster in Your Business to Realize Key Benefits that Maximize Enterprise Speed to Revenue
SUPPLY CHAIN — NA, VIDEO

Fix the Data Disaster in Your Business to Realize Key Benefits that Maximize Enterprise Speed to Revenue

September 28, 2018

Learn how successful companies are leveraging critical data from across the supply chain with an Enterprise Cloud Backbone to eliminate risk to their brands and reputations, and accelerate revenues. Join this session to hear how to: Unify existing data and technologies Break down information silos and harmonize across enterprise systems Enable collaboration across your extended enterprise Increase return on existing IT investments Optimize go-to-market and maximize speed to revenue — Matt Smith President and Founder ICIX Matt is the President and Founder of ICIX, where he is responsible for determining the company’s vision, setting ICIX corporate strategy and driving execution…

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Preparing Your Supply Chain Organization for Growth by M&A
SUPPLY CHAIN — NA, VIDEO

Preparing Your Supply Chain Organization for Growth by M&A

September 28, 2018

 Redefining fast by transforming how M&A and Supply Chain strategy are used to drive growth and new capabilities to respond to market trends A new standard of execution: Integrating new acquisitions into large, global organizations with quality and speed Managing the technical complexity of integration without disrupting KPIs driving operational performance Surfing the M&A Wave: How to Avoid a Wipeout The business world is witnessing a rash of mergers, acquisitions and divestitures. Aisha Steptoe, group director of system, transformation and operations with The Coca-Cola Company, explains the reasons behind the trend, and outlines some common mistakes that companies make…

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Case Study: Reinventing Customer Success for Today’s Digital Supply Chain
SUPPLY CHAIN — NA, VIDEO

Case Study: Reinventing Customer Success for Today’s Digital Supply Chain

September 27, 2018

Walking through Mohawk’s experience growing their business and setting the stage for future success in a competitive marketplace currently facing declining demand Reinventing the relationship between suppliers, manufacturers, and customers by rethinking how supply chains function and serve all stakeholders Taking a people-first strategy followed by strong processes leveraging the right technologies to deliver game-changing improvements What can Mohawk do today that it could not do five years ago? What will it be able to do five years from now that it cannot do today? Offering lessons learned and best practices that other companies can take away from Mohawk’s experience…

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How Blockchain is Advancing a New Era of End-to-End Transparency in Global Supply Chains
SUPPLY CHAIN — NA, VIDEO

How Blockchain is Advancing a New Era of End-to-End Transparency in Global Supply Chains

September 27, 2018

Explaining how distributed ledger technology is a game-changing new tool for supply chain executives Highlighting some early adaptors who are already incorporating blockchain technology into their supply chains Offering real-world examples of what blockchain-enabled supply chains will allow us to do better than ever before How should our profession incorporate blockchain into our existing best practices and standard operating procedures? What is the future for this new trend? How common and widespread will this become in the future? — Stephen Rogers VP, Blockchain Initiatives for Supply Chain IBM Steven has been at IBM for 36 years. He joined in 1981…

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Building Your Supply Chain Strategy to Ensure Customer Satisfaction
SUPPLY CHAIN — NA, VIDEO

Building Your Supply Chain Strategy to Ensure Customer Satisfaction

September 27, 2018

Connecting the dots to understand what your customer wants from you Using customer-defined world class customer service to meet and exceed expectations Breaking down functional silos and increasing employee engagement to make everyone a contributor to continual improvement of the value chain Scaling up supply chain performance even in the face of shorter lead times and rising demand Demonstrating these tactics with real world examples Building a Supply Chain for Customer Satisfaction Every company speaks of the need to adopt a “customer-centric” approach. Sandra MacQuillan, chief supply chain officer, explains how Kimberly-Clark achieves that elusive goal. During the 2018 edition…

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Enable an Intelligent Digital Supply Chain to Transform Your Business
SUPPLY CHAIN — NA, VIDEO

Enable an Intelligent Digital Supply Chain to Transform Your Business

September 26, 2018

Illustrating how digital supply chain processes are evolving from aggregation to individualization, which drives the need to plan make and deliver individualized products so businesses remain customer focused Demonstrating that companies need to move from responsive to predictive business processes and increase efficiency and throughput to be more agile Analyzing and managing data in real time to provide the total visibility needed to connect the entire supply chain and improve customer service Learning how a digital supply chain that is intelligent, flexible, and connected enables organizations to transition from cost savings and efficiency to a differentiated strategy Forging a Path…

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