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VIDEO

Responding to COVID-19
ETAIL OPERATIONS, VIDEO, VIDEO, ETAIL OPERATIONS

Responding to COVID-19

Illustrating how we responded to the novel Corona virus outbreak to guide our organization through a global pandemic How have the people, processes, and technologies changed in the last eight months? What can we take from this experience and use to continue innovating in the future? Looking ahead: What does the future hold? — Heather MacDougall VP, Worldwide, Workplace Health and Safety Amazon Heather MacDougall, Amazon’s Vice President, Worldwide, Workplace Health & Safety, oversees workplace health and safety for Amazon’s global operations. Ms. MacDougall is leading Amazon’s charge to relentlessly pursue the highest standards and making history for the people…

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Cross-Border Shipping and Logistics: Massive Secular Shifts, Changing Regulations, and Once-in-a-Lifetime Opportunities
ETAIL OPERATIONS, SUPPLY CHAIN — NA, VIDEO, VIDEO, ETAIL OPERATIONS

Cross-Border Shipping and Logistics: Massive Secular Shifts, Changing Regulations, and Once-in-a-Lifetime Opportunities

Recent shifts in cross-border market dynamics, regulations, and customs practices create massive opportunities and cost savings. In this workshop, we’ll cover: Shift to e-commerce for big box retailers, “parcelization,” and implications on cross-border logistics The “New NAFTA” (USMCA): Canada raises its de minimis for the first time in decades from CAD $20 to $150 and what this means for your international shipments Duty drawback opportunities: if you’re manufacturing overseas, warehousing in the US, and shipping to customers in Canada, how much money are you leaving on the table? The end of a long era of postal leniency: how this affects…

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Customer Delivery Options: Enabling a Great Customer Experience While Balancing Speed and Efficiency
ETAIL OPERATIONS, VIDEO, VIDEO

Customer Delivery Options: Enabling a Great Customer Experience While Balancing Speed and Efficiency

 How Home Depot is building out a network to enable the fastest, most-efficient delivery in home improvement Enabling options from free pickup in-store to same-day delivery Tailoring capabilities to the type of delivery needed from parcel to flatbed jobsite delivery — Colby Chiles VP, Supply Chain Delivery The Home Depot Colby Chiles is the Vice President of Delivery with responsibility for strategy, execution, and customer experience for all appliance, store, online, and Interline deliveries. Colby joined The Home Depot in 2007 as a Supply Chain Manager responsible for Real Estate Planning and Network Strategy for the RDC network. Following…

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Re-Engineering the Supply Chain
ETAIL OPERATIONS, SUPPLY CHAIN — NA, VIDEO, VIDEO

Re-Engineering the Supply Chain

Keeping eCommerce customer expectations in mind when reconstructing the supply chain Examining the rapid growth of automation and realigning capabilities with changing demands Maintaining agile and flexible operations focusing on digital channels What should leadership be doing today to get ready for the next ten years? — Gemma Kubat SVP of Engineering and Activation Target Gemma Kubat, Senior Vice President of Engineering & Activation, leads all aspects of new automation and robotics capabilities, including design, development, activation and ongoing assets management. Before Target, Gemma held various leadership roles at Walmart and most recently was Vice President of Global Business Services….

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From Analysis to Action: Accelerating Transformation in a Global eCommerce Organization
ETAIL OPERATIONS, SUPPLY CHAIN — NA, VIDEO, VIDEO

From Analysis to Action: Accelerating Transformation in a Global eCommerce Organization

Unlocking the potential of eCommerce evolution Changing supply chain KPIs and strategies behind adapting to new measurements Operational optimization and leveraging growth opportunities in a new domain The importance of strong leadership culture — Alan Blake COO Blue Apron Alan Blake has 35 years of supply chain and manufacturing experience and is currently the COO at Blue Apron, an e-commerce direct to consumer meal kit company. Previously he served as Chief Supply Chain Officer at Revlon, Inc., responsible for all aspects of the end-to-end global supply chain. Before Revlon, he was Executive Vice President of Global Operations at Ventura Foods,…

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Found Money: How to Diagnose Your Leaky Funnel and Stop Losing Revenue
ETAIL OPERATIONS, VIDEO, VIDEO

Found Money: How to Diagnose Your Leaky Funnel and Stop Losing Revenue

Demonstrating that even successful retailers are losing sales from interested customers, and most have very little understanding what went wrong Visualizing where merchants are losing customers in the payment stack, and understanding the lifetime value those would-be customers represent What does effective automating order management through gathering in-house data and working with third-party payment vendors look like? Walking through ways to paint a clear picture of your revenue funnel to close gaps, clear bottlenecks, and keep customers happily moving from interest to purchase to delivery — J. Bennett VP, Operations and Corporate Development Signifyd J. Bennett is the VP of…

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Same-Day and Next-Day Delivery – Meet Demand, Make More Money
ETAIL OPERATIONS, SUPPLY CHAIN — NA, VIDEO, VIDEO, ETAIL OPERATIONS

Same-Day and Next-Day Delivery – Meet Demand, Make More Money

Leveraging high demand for same-day and next-day delivery to drive even more purchase value Growth factors: determining locations, organizing transportation and leveraging other logistics networks to build a scalable solution Staying ahead of the data: What market trends and customer expectations tell us Managing priorities and demand planning with more factors to consider and less time to execute — Marcelo Wesseler VP, eCommerce Services Ingram Micro Commerce & Lifecycle Services Marcelo Wesseler is the VP of eCommerce at Ingram Micro Commerce & Lifecycle Services where he focuses on the growth of the Shipwire Platform to support order and inventory management…

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