Unified Retailing: Three Keys to Unlocking Omnichannel Sales Profitably

  • Flexible Systems – Shopping trends and behaviors continue to evolve, forcing retailers to quickly adapt and try new ways to capture sales from both new and existing customers
  • Profitable Personalization – The demands of personalized, omnichannel retailing require more than just new technology to ensure retailer profitability
  • Consistent Experiences – In an omnichannel marketplace, what is needed, beyond technology, to ensure every customer experience delivers on your promise to sell, fulfill, and engage anywhere?

Jeff Ball
VP Strategic Business Development, Store Systems
Manhattan Associates

For over 25 years, Jeff has helped retailers both large and small transform their businesses to meet the needs of their customers.

Leveraging his experience as a retail consultant, with a focus in technology and operational best practices, Jeff has guided some of the most high-profile global retailers to make profitable improvements to both their online and offline businesses, while maintaining a focus on the customer experience.

At Manhattan Associates, Jeff partners with retailers’ IT and business organizations to transform omnichannel capabilities, enabling them to sell anywhere, fulfill anywhere, and engage anywhere.

Manhattan Associates is a technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers.

Manhattan Associates designs, builds and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfillment center, you are ready to reap the rewards of the omnichannel marketplace. Our industry-leading solutions are backed by unmatched expertise and customer service to ensure you can sell anywhere, engage anywhere and fulfill anywhere, profitably.