The Future of Work at an Industrial Company – How a People-First Approach Allowed L’Oréal to Outperform the Market Through Tumultuous Times

  • Contextualizing the power of Investing in People via examples of a reinvigorated employee value proposition throughout the downturn, and how it paid back in dividends
  • A look at the mindset shift accompanying the “Fourth Industrial Revolution”: How we have gone through fundamental changes in the way we connect with one another
  • Reviewing the importance of “keeping your foot on the gas” in terms of infrastructure and technology advancements
  • Where do we go from here? Why continuous learning is a priority and how to maintain the momentum

Rahquel Purcell
Chief Transformation Officer
L’Oréal USA

A 30-year Supply Chain executive with a proven track record of game changing results anchored in customer-centric innovation. Since September 2022, Rahquel Purcell serves as Chief Transformation Officer for L’Oréal USA, which leads the number 1 beauty market in the world with a portfolio of over 30 beauty brands. Rahquel Purcell joined L’Oréal in 2016, and held the role of Head of Supply Chain, before being appointed Chief Operations Officer for North America in 2020. She spent 23 years at Procter & Gamble, with a career spanning the supply chain, manufacturing, purchasing and packaging functions. Rahquel is a people-first leader guided by head and heart, inspiring teams to deliver breakthrough results for the company, the community and the planet. Recognized as an inspirational leader motivating people to perform at high levels, she is a change agent with experience and impact across the US and Europe in the beauty, consumer products, automotive and beverage industries.

Rahquel Purcell is a graduate of the University of Michigan, and she holds honorary degrees from MIT, Harvard and the CEDEP Business School in Paris. She previously served on the Board of Directors for the Cincinnati Urban League, and United Way.