Fireside Chat: Navigating HR Challenges and Innovations Through JCPenney’s Employee-Centric Approach

  • What does senior management and the workforce at large need and want from Human Resources, and how can their expectations be exceeded?
  • How can HR departments find the right mix between employee/team autonomy and company oversight?
  • How is JCPenney empowering employees at the store and corporate levels and what technologies have proved effective there?
  • How is JCPenney living out its new brand value proposition, “Make it Count,” for its employees?

Andre Joyner
SVP/Chief Human Resources Officer

Andre Joyner is the senior vice president, chief human resources officer at JCPenney. Andre is responsible for the development and execution of strategic human capital decisions and leads the Company’s human resources functions.

Andre brings more than 20 years of innovative human resources and management experience in retail, health care, and consumer packaged goods industries. Most recently, Andre served as the senior vice president, head of human resources at Victoria’s Secret where he led the brand through its most significant organizational transformation. Earlier in his career, he held HR leadership roles at Merck & Co. and Pepsi-Cola Bottling Group.

Andre holds a Master of Human Resources and Industrial Relations and a Bachelor of Arts in sociology from the University of Illinois at Urbana-Champaign. Committed to lifelong learning through ongoing education, Andre holds designations as a Senior Professional in Human Resources (SPHR) and Society for Human Resource Management Senior Certified Professional (SHRM-SCP)