Evolution of an Industry: Case Study

  • Strategies that make an impact as we navigate the eCommerce market
  • Taking a refreshed approach to overcoming challenges in shipping and inventory management
  • Best practices in meeting customer expectations

Maia Benson
Global Commercial Lead

Maia Benson is the Global Commercial Head of Shipping & Fulfillment at Shopify. In her role, she leads the commercial team focused on simplifying shipping and fulfillment for Shopify’s growing base of 600K+ entrepreneurs – via embedded product partnerships, product marketing/growth, strategy and operations. She has spent over 10 years building and commercializing award-winning products and experiences for the SMB/SME market

Maia has led businesses from inception across the chasm to revenue and profit growth in the SaaS and ecommerce spaces. She has successfully built net-new digital businesses for both Enterprises and VC-backed companies.

She is the founder of the Digital Marketing course at Cornell University’s Business School and is an active supporter and consultant to NYC tech entrepreneurs.