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Maia Benson

Evolution of an Industry: Case Study
ETAIL OPERATIONS, SUPPLY CHAIN — NA, VIDEO

Evolution of an Industry: Case Study

Strategies that make an impact as we navigate the eCommerce market Taking a refreshed approach to overcoming challenges in shipping and inventory management Best practices in meeting customer expectations — Maia Benson Global Commercial Lead Shopify Maia Benson is the Global Commercial Head of Shipping & Fulfillment at Shopify. In her role, she leads the commercial team focused on simplifying shipping and fulfillment for Shopify’s growing base of 600K+ entrepreneurs – via embedded product partnerships, product marketing/growth, strategy and operations. She has spent over 10 years building and commercializing award-winning products and experiences for the SMB/SME market Maia has led…

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Panel: Keeping Up with Customers and Knowing How to Win Them Throughout the Delivery Experience
SUPPLY CHAIN — NA, ETAIL OPERATIONS, VIDEO

Panel: Keeping Up with Customers and Knowing How to Win Them Throughout the Delivery Experience

How are your current warehouse and delivery strategies securing customer relationships and maximizing digital success across all channels? Focusing on customers to understand their requirements and succeed their expectations Refining your last mile strategy with rapidly changing customer needs and behaviors Adjusting and aligning customer-driven strategies to target customers in global and local markets Discussing the digitization of speed, price and convenience as contributors of customer loyalty — Roberto Villalobos Director, Digital Operations Walmart.com & Superama.com Walmart Roberto is an industrial engineer with 16 years of experience, focused on commercial, operations, logistics and consulting positions with outstanding results on implementing…

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