- Focus on optimizing autonomous, intelligent supply chains
- Learn how L’Oréal SalonCentric enhanced customer experience and automation with Capgemini’s support
- Explore how using AI, analytics, and GenAI can foster a connected ecosystem for elevated supply chain operations
—
Sophie Davasse
Intelligent Supply Chain Executive
Capgemini’s Business Services
Sophie is senior director in Capgemini’s Intelligent Supply Chain Operations practice. She has over 20 years of experience working in fast-paced global CPG companies, and is laser-focused on driving connected ecosystems and operations and transformation excellence.
Sophie is well-versed in unlocking top- and bottom-line P&L benefits, exceeding customers’ expectations, and redesigning manufacturing and logistics networks for her clients. She also knows how to bring consumer value-add portfolios to market, where her results are driven by her resilience, leadership style, and ability to build strategic partnerships.
Derek Decandia
Assistant Vice President of Customer Experience and Technology
L’Oreal Saloncentric
Derek is Assistant Vice President of Customer Experience Technology at L’Oréal SalonCentric. With over 10 years of experience in omnichannel roles, he focuses on creating positive, long-lasting customer experiences for his clients. His expertise spans free-standing stores, e-commerce product management, order management, and customer service. Derek excels at balancing customer needs with business goals, driven by a customer-first mindset, strong leadership, and a knack for executing technological initiatives.
—
CapGemini Americas Inc.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get the future you want | www.capgemini.com
