customer-centric supply chain Archives - Executive Platforms: Thought Leader Series

VIDEO, SUPPLY CHAIN, SUPPLY CHAIN — EUROPE

Our Customer-Centricity Transformation Journey

July 6, 2023

Acknowledging that all modern supply chains must be customer-centric, and so creating a flexible, scalable global supply chain with our customers at the core is not a competitive advantage: It is a matter of life and death for our company Discussing the rewards and challenges of building and maintaining a high-performing customer-centric supply chain Establishing transparency and visibility for the global customer experience Offering lessons learned and key takeaways for other supply chain organizations based on our experience Where do we go from here to stay on top and raise what we currently consider to be the ceiling? — Bettina…

Supply Chain Post-COVID: Customers and Associates are the Key

September 19, 2022

COVID-19 has revealed weaknesses and bottlenecks in globalized manufacturing and supply chain systems. How should we rethink our footprints and networks on a regional and local level? Finding the right places to invest resources to get the greatest ROI Discussing how the future of work and the challenges of attracting and retaining top talent is shaping the ongoing evolution of supply chain organizations — Joe Metzger EVP, Supply Chain Operations Walmart Joe Metzger is executive vice president of supply chain operations for Walmart U.S. He has responsibility for leading our distribution centers, fulfillment centers and transportation fleet, among other areas….

Creating a Customer-Centric Global Supply Chain

September 19, 2022

Dow’s multi-year journey to create a more customer-centric global supply chain has proven just how essential the right digital approach is to building resilience and reliability. Designing your supply chain through the customer experience lens Employing company-wide planning technology and processes to improve transparency of very dynamic materials demand, enabling faster, better decisions to fulfill customer orders Using real-time shipment visibility to improve delivery forecasts, and proactively anticipate and take action against disruptions — Greg Jozwiak Chief Supply Chain Officer Dow Inc. Greg Jozwiak is Chief Supply Chain Officer for Dow. During his 35-year career with Dow, Greg has business experience…

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MANUFACTURING, MANUFACTURING, VIDEO

Supply Chain for the Future

May 17, 2022

Supply Chains reinvented and implications for critical capabilities and Talent Key forces and trends driving an opportunity and an obligation to attract, recruit and retain customers in new ways: Customer-driven Supply Chain now, and for future Supply Chain growth capabilities: Getting ahead of external forces How we operate and accelerate our journey to harness Supply Chain as a strategic advantage for J&J Supply Chain innovation and ecosystem: Building differentiated capabilities Talent Implications: Capabilities, competencies, and Skills needed for the future — Bart Talloen VP, Strategy Innovation & Deployment Johnson & Johnson Bart has a lot of drive, energy and passion…

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customer-centric supply chain

Our Customer-Centricity Transformation Journey

Supply Chain Post-COVID: Customers and Associates are the Key

Creating a Customer-Centric Global Supply Chain

Supply Chain for the Future

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