QSR Food Safety Culture: Building an End to End Food Safety System and the Culture to Sustain

  • Strategies to embed food safety and quality standards across the supply chain
  • Overcoming the challenges involved in building a responsible culture and how to navigate them
  • Making the business case by Identifying long term benefits and how this journey will continue into the future

Steve Lutes
VP, Global QA and Food Safety

Steve Lutes serves as Vice President, Global QA and Food Safety for Domino’s, the world’s largest Pizza company. Hired in March 2018 into this created global role, Lutes is responsible for leading the Quality Assurance team globally. Strategic initiatives he is leading include, driving culture change via the launch of the Store Food Safety assessment process, enhancing Supply Chain Center quality and food safety standards, and partnering with Franchisees to improve ingredient supplier quality and food safety.

Prior to that, Lutes spent 17 years in the Spirits industry working for Diageo and Beam Suntory in Manufacturing and Corporate QA roles. He was the VP, Technical Services for Beam Suntory, the world’s 3rd largest Premium Spirits Company, since 2010, and Director of Quality Assurance for Diageo’s Americas’ region from 2006 – 2010. Lutes was a member of the Beam Suntory’s Corporate Responsibility Committee, Crisis Management Committee and Supply Chain’s Risk & Compliance Committee, while also serving on the Whisky Quality Council and Global Technical Steering Committee.

Lutes holds a Bachelor of Science, Chemical Engineering, from the University of Louisville and an MBA from Bellarmine University. He is a horse racing enthusiast, enjoys spending time with family, and an occasional round of golf. He also enjoys a healthy debate with open minded people, while sipping from a glass of his favorite wine or spirit.