How Consumer Views on Convenience have Evolved and are Dictating the Future of Fulfillment
  • Evolution of consumer sentiments and expectations in an inter-connected digital world 
  • What the future of convenience shopping requires from supply chains – key unlocks through a physical and digital shopping experience including AI and demand forecasting
  • Zeroing in on the next generation of fulfillment technology based on consumer expectations – store/DC fulfillment models, micro-fulfillment, partnerships with same-day and next-day delivery companies
  • Fulfillment challenges over the next few years: Continuing supply chain disruptions, labor constraints, and inflation. Establishing a culture of partnership internally and externally

Rajnish Kapur
SVP, Chief Sourcing & Supply Chain Officer
Walgreens

Rajnish Kapur serves as senior vice president and chief sourcing and supply chain officer, leading a team of over 9,000 people located throughout the U.S., U.K. and Asia. In this role, he is responsible for delivering the owned brand portfolios of Walgreens, Boots and No7 Beauty Company as well as the retail supply chain and inventory management for Walgreens. Rajnish and his team play a vital role in bringing joy to patients and shoppers all over the world through quality, trustworthy and value-rooted products that are widely accessible.

Before joining WBA, Rajnish served as managing director of Wilko Asia. He also served as vice president and managing director at Walmart, leading the global home and hardline categories. Rajnish has worked with blue chip companies for over 25 years and aside from various leadership roles has led startups, business transformation, mergers and acquisitions.

Rajnish holds an MBA in finance and marketing from the Institute of Management Technology, Ghaziabad, India, and has extensive experience in leading large global and diverse teams across the world, most notably in South Africa, India, America, China and the Hong Kong Special Administrative Region; he thrives on the challenges of the future.

Outside of work, you’ll find Rajnish engrossed in cricket, his favorite sport, and following the progress of his two sons who aspire to play professionally.

Walgreens is included in the U. S. segment of Walgreens Boots Alliance, Inc., and based in Deerfield, Ill.