Developing Smarter Capabilities to Understand, Anticipate, and Prevent Food Safety Risk

  • Offering an overview of the analytics and data modeling that Starbucks Food Safety and Quality Assurance (FSQA) teams use to achieve excellence in their day-to-day operations
  • Demonstrating the value of leveraging business metrics to anticipate and mitigate FSQA risk factors
  • Illustrating the transformative power of listening and coaching – versus simply auditing and inspecting – to drive both employee engagement and positive FSQA outcomes

Tom Wiester
VP, Global Food Safety & Science Affairs


Tom Wiester joined the Starbucks Coffee Company in 2018 as the Vice President of Global Food Safety & Science Affairs. He is also Vice Chair of the Global Food Safety Initiative’s Steering Committee. At Starbucks, Tom is driving a science-based food safety system that anticipates risk in a rapidly changing global supply chain and leads a behavior-based approach to deliver food safety; with the objective to create an industry-leading culture of food safety and prevention across Starbucks’ more than 34,000 retail locations and 400,000 employees. At GFSI, Tom collaborates across industry, governments and borders to strengthen global food safety systems and help assure safe foods for consumers everywhere.

During the past 20 years, Tom has been a global food safety executive for Danone S.A. (formerly WhiteWave Foods) and Campbell Soup Company; both multi-national consumer packaged food companies with complex supply chains and diverse product portfolios. Throughout his career, Tom assembled and led teams that continue to protect some of the world’s most recognized consumer food brands across the food manufacturing and retail industries.

Tom earned his Bachelor of Science degree in Chemical Engineering from Drexel University and studied manufacturing technology at the Massachusetts Institute of Technology. He also holds a Six Sigma Black Belt certification.