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Offering an overview of the analytics and data modeling that Starbucks Food Safety and Quality Assurance (FSQA) teams use to achieve excellence in their day-to-day operations Demonstrating the value of leveraging business metrics to anticipate and mitigate FSQA risk factors Illustrating the transformative power of listening and coaching – versus simply auditing and inspecting – to drive both employee engagement and positive FSQA outcomes — Tom Wiester VP, Global Food Safety & Science Affairs Starbucks Tom Wiester joined the Starbucks Coffee Company in 2018 as the Vice President of Global Food Safety & Science Affairs. He is also Vice Chair…