Culture Comes First: Enhancing Employee Experience to Drive Business Objectives

• It all starts with leadership: adopting the mindset that each employee has a unique set of individual needs
• How is the growing influence of millennials affecting how we communicate across the organization?
• Reflecting on the shift from employee engagement to employee experience and how that translates into achieving business success
• Recognizing that overall business goals start and end with workplace culture and employee experience

Camye Mackey
SVP and Chief People Officer
Atlanta Hawks

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Camye Mackey is the first Chief People Officer for the Atlanta Hawks and Philips Arena. As the company’s top Human Resources executive, Ms. Mackey leads the team responsible for strategic development and implementation of the People Philosophy and Culture for the Atlanta Hawks. Ms. Mackey’s priorities are leadership development, employee culture and providing the essential link between employee engagement and guest experience. This includes the overall implementation of the company’s S.M.I.L.E. service philosophy, which is rooted in southern hospitality and employee empowerment.

Ms. Mackey’s background includes more than 25 years of leadership and experience in human resources management where she has established a proven track record of leadership experience in diverse companies, industries, cultures and environments including positions with MGM Resorts International, Walt Disney World, Special Olympics International and B. F. Saul Hospitality Group (owned and operated Hilton, Marriott International and Intercontinental properties). In addition, she owned and operated a full-service HR Consulting firm that serviced notable clients such as The American Red Cross, Walt Disney World, George Mason University, Health Central Hospital and Special Olympics Florida.

Ms. Mackey holds an M.A. in Organizational Management from the University of Phoenix and a B. B. A. in Business Management from Howard University. She has spoken at several human resource conferences and served on the board of directors at Virginia Tech’s Department of Hospitality & Tourism Management and Special Olympics Florida.

Ms. Mackey is based in Atlanta and enjoys an active lifestyle with her husband and three daughters.