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Employee Experience

The Secret Sauce to a Seamless People Experience: Lessons from the Golden Arches
HUMAN RESOURCES, VIDEO, HUMAN RESOURCES

The Secret Sauce to a Seamless People Experience: Lessons from the Golden Arches

December 11, 2023

Shammara serves as Vice President and Global Chief Talent Officer at McDonald’s Corporation. In this role, she is responsible for talent attraction, performance management, leadership development and organizational effectiveness. She’s been a part of the McFamily since 2017 and most recently served as Senior Director, Corporate Human Resources.

Shammara is an accomplished human resources professional who draws on her experience and passion for talent and diversity to create high-impact people strategies. In her role as Senior Director, Corporate HR, Shammara led McDonald’s corporate people initiatives for the global functions, providing leaders with support and advice for cultivating high-performing, agile teams.

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Preserving and Evolving New Balance’s Culture
HUMAN RESOURCES, VIDEO, HUMAN RESOURCES

Preserving and Evolving New Balance’s Culture

December 18, 2023

Joan McGrail is a proven Human Resources executive with extensive experience in all facets of the department. She assumed her current role, Chief Human Resource Officer for New Balance Athletics, Inc., in May of 2020 and currently oversees all global HR operations for the company’s more than 9,000 worldwide employees.

Joan is responsible for leading her team’s strategic HR planning and execution, with particular focus on diversity and inclusion; organizational effectiveness; talent development; culture enrichment, and HR operation data and analytics. She promotes agility and innovation, striving to unlock new ways of working that will transform the organization. Additionally, she is a member of New Balance’s senior leadership team, which is responsible for the creation and implementation of a corporate strategy for more than $5 billion business.

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Culture Comes First: Enhancing Employee Experience to Drive Business Objectives
HUMAN RESOURCES, VIDEO

Culture Comes First: Enhancing Employee Experience to Drive Business Objectives

April 29, 2019

It all starts with leadership: adopting the mindset that each employee has a unique set of individual needs How is the growing influence of millennials affecting how we communicate across the organization? Reflecting on the shift from employee engagement to employee experience and how that translates into achieving business success Recognizing that overall business goals start and end with workplace culture and employee experience Camye Mackey SVP and Chief People Officer Atlanta Hawks — Camye Mackey is the first Chief People Officer for the Atlanta Hawks and Philips Arena. As the company’s top Human Resources executive, Ms. Mackey leads the…

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HR Transformation Driving Employee Experience
HUMAN RESOURCES, VIDEO

HR Transformation Driving Employee Experience

April 29, 2019

What do we mean when we say HR transformation? Evaluating our current capabilities and asking tough questions about where we want to be and how we plan to get there Building responsiveness, versatility, and capacity into our contributions from the top down and the bottom up Key learnings from our experience — Archana Nirwan Head of HR Qualcomm Archana Nirwan is Senior Director, Human Resources of Qualcomm India and is based out of Bengaluru, India. Archana has more than 17 years of experience in varied aspects of human resources management. She has played a strategic role in providing human resources…

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The Next Generation Employee Experience
HUMAN RESOURCES, VIDEO

The Next Generation Employee Experience

March 5, 2019

Understanding the frustration employees feel when trying to get service from HR and how consumer-like experiences are reshaping expectations in today’s workforce How employee experience platforms will reshape the war for talent How to make it #EasyForEmployees to get service across the enterprise by creating the next generation employee experience Differentiating your organization by making employee experience your competitive advantage Sharing our best practices for transforming HR Service delivery and consumerizing the employee service experience — Matt Parrish HR Transformation Consultant ServiceNow Matt is an HR Transformation Leader at ServiceNow. A pioneer in HR Service Delivery, Matt has more than…

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Data-Driven Insights into the Employee Experience Lifecycle
HUMAN RESOURCES, VIDEO

Data-Driven Insights into the Employee Experience Lifecycle

March 5, 2019

What can data points from millions of real-time employee engagement survey responses across 153 countries worldwide tell us about the employee experience lifecycle? Leveraging real-world data—and a unique structured approach to data-science—to provide unparalleled insight into the employee experience lifecycle, in real time, globally Exploring distinct phases in the employee lifecycle and insights about how each phase impacts employee engagement, including: Onboarding insights: what are the key drivers of a successful onboarding? Engagement insights: how does engagement differ by tenure, role, location, and age? Separation insights: what are the leading indicators a key employee is about to leave? Key findings…

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