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Do you really know your customer? Results of a recent survey conducted by Radial reveal that ecommerce consumers are most concerned with convenience and they are willing to make trade-offs based on cost, speed, reliability and eco-friendliness. This session will…
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What lessons can we learn from big data collection & analytics? Finding new ways to break down silos and deliver value to customers Gathering and analyzing actionable insights to know your customers from every angle Leveraging a data-driven approach to…
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How can you leverage real-time analytics to enable supply chain improvement? Identifying proactive opportunities to adopt intelligent transaction processing for a customer-centric returns experience Discussing social media digital offers and its efforts in delivering convenience and shopper loyalty Exploring data-driven…
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Exploring today’s mobile-first society and its fundamental shift in consumer behavior Offering optimal choices for where customers discover and purchase products and services How has mobile changed the consumer journey and omni-channel shopping experiences? Sharing the ways existing and emerging…
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