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How are your current warehouse and delivery strategies securing customer relationships and maximizing digital success across all channels? Focusing on customers to understand their requirements and succeed their expectations Refining your last mile strategy with rapidly changing customer needs and…
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Do you really know your customer? Results of a recent survey conducted by Radial reveal that ecommerce consumers are most concerned with convenience and they are willing to make trade-offs based on cost, speed, reliability and eco-friendliness. This session will…
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What lessons can we learn from big data collection & analytics? Finding new ways to break down silos and deliver value to customers Gathering and analyzing actionable insights to know your customers from every angle Leveraging a data-driven approach to…
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How can you leverage real-time analytics to enable supply chain improvement? Identifying proactive opportunities to adopt intelligent transaction processing for a customer-centric returns experience Discussing social media digital offers and its efforts in delivering convenience and shopper loyalty Exploring data-driven…
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Exploring today’s mobile-first society and its fundamental shift in consumer behavior Offering optimal choices for where customers discover and purchase products and services How has mobile changed the consumer journey and omni-channel shopping experiences? Sharing the ways existing and emerging…
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