Tag

customer-centric supply chain

Building “Deep Trust” and Elevating and Accelerating Customer Experiences Through Autonomous, Intelligent Supply Chains
SUPPLY CHAIN — NA, VIDEO

Building “Deep Trust” and Elevating and Accelerating Customer Experiences Through Autonomous, Intelligent Supply Chains

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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Putting Customers at the Heart of the Supply Chain – How The Kraft Heinz Company, Haas Automation, Inc. and Refresco Accomplish This with Help from SAP
SUPPLY CHAIN — NA, VIDEO, SUPPLY CHAIN

Putting Customers at the Heart of the Supply Chain – How The Kraft Heinz Company, Haas Automation, Inc. and Refresco Accomplish This with Help from SAP

Hear how world-class companies including The Kraft Heinz Company, Haas Automation and Refresco rely on SAP to help balance customer focus with a connected supply chain. This session will offer perspectives from a consumer products brand owner, an original equipment manufacturer, and a co-manufacturing partner on how they are aligning their supply chains with customer insights to ensure that they can meet demand efficiently while also responding to changing market dynamics. — Moderator: Val BlattChief Revenue Officer, SAP Business NetworkSAP Panelists: Janelle OrozcoChief Procurement and Sustainability OfficerKraft Heinz Ian CluderayVice President Supply Chain ManagementHaas Automation Andrew FarleyNorth America Information Systems…

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Our Customer-Centricity Transformation Journey
VIDEO, SUPPLY CHAIN, SUPPLY CHAIN — EUROPE

Our Customer-Centricity Transformation Journey

Bettina Castillo is a leader with a big passion for building a resilient world-class supply chain together with internal and external stakeholders. She strives to deliver exceptional quality to the IKEA customers and people connected to the IKEA supply chain. Always with value-based leadership, connecting business and people with a focus on simplicity throughout changing environments.

Bettina is the Global Supply Operations Manager at IKEA Supply, the organisation responsible for the development of IKEA´s transport and logistic services capacities and its operations, as well as the responsibility for managing the physical flow of IKEA products from the suppliers to the stores. Together with 400+ passionate co-workers around the world, she sets and steers the global development agenda and secures performance excellence in the area of global supply operations.

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Supply Chain Post-COVID: Customers and Associates are the Key
SUPPLY CHAIN — NA, VIDEO, SUPPLY CHAIN

Supply Chain Post-COVID: Customers and Associates are the Key

COVID-19 has revealed weaknesses and bottlenecks in globalized manufacturing and supply chain systems. How should we rethink our footprints and networks on a regional and local level? Finding the right places to invest resources to get the greatest ROI Discussing how the future of work and the challenges of attracting and retaining top talent is shaping the ongoing evolution of supply chain organizations — Joe Metzger EVP, Supply Chain Operations Walmart Joe Metzger is executive vice president of supply chain operations for Walmart U.S. He has responsibility for leading our distribution centers, fulfillment centers and transportation fleet, among other areas….

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Creating a Customer-Centric Global Supply Chain
SUPPLY CHAIN — NA, VIDEO, SUPPLY CHAIN

Creating a Customer-Centric Global Supply Chain

Dow’s multi-year journey to create a more customer-centric global supply chain has proven just how essential the right digital approach is to building resilience and reliability. Designing your supply chain through the customer experience lens Employing company-wide planning technology and processes to improve transparency of very dynamic materials demand, enabling faster, better decisions to fulfill customer orders Using real-time shipment visibility to improve delivery forecasts, and proactively anticipate and take action against disruptions — Greg Jozwiak Chief Supply Chain Officer Dow Inc. Greg Jozwiak is Chief Supply Chain Officer for Dow. During his 35-year career with Dow, Greg has business experience…

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Supply Chain for the Future
MANUFACTURING, VIDEO, MANUFACTURING

Supply Chain for the Future

Supply Chains reinvented and implications for critical capabilities and Talent Key forces and trends driving an opportunity and an obligation to attract, recruit and retain customers in new ways: Customer-driven Supply Chain now, and for future Supply Chain growth capabilities: Getting ahead of external forces How we operate and accelerate our journey to harness Supply Chain as a strategic advantage for J&J Supply Chain innovation and ecosystem: Building differentiated capabilities Talent Implications: Capabilities, competencies, and Skills needed for the future — Bart Talloen VP, Strategy Innovation & Deployment Johnson & Johnson Bart has a lot of drive, energy and passion…

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