Supplier Risk Management and Building Quality Culture within New Integrations

  • How do you establish, nurture, and grow a culture of Quality in the midst of organizational disruption and transformation?
  • Understanding that while change starts at the top, it needs to be built from the ground up
  • Discussing how suppliers fit into the larger conversation of both risk management and Quality Culture during M&A activity

Carolyn Nguyen
VP Global Quality & Compliance Programs

Mondelēz International

Carolyn is currently the Vice President of Global Quality and Compliance Programs for Mondelēz International, with responsibility for driving consistency in Consumer driven Quality across all of Mondelēz ’s Internal & external manufacturing sites and supply chain network.  She recently relocated from Singapore, where she was responsible for quality & food safety for the region- partnering with the 6 AMEA business teams, progressing deep technical capability and leading the development and deployment of RDQ projects in AMEA.

Carolyn has more than 25 years of experience in fast-moving consumer goods, joining Mondelēz International in 1997. Since then, Carolyn has held a variety of R&D and Quality roles with increasing scope and responsibility across categories and sub-functions: in Product Development, Region and Procurement Quality, Global Microbiology and Food Safety. She was also the Special Situations Sr. Coordinator and Deputy for AMEA Mondelēz , leading a region wide cross functional team on proactive crisis management, including most recently COVID-19.

During her R&D career with the company she has led the commercialization of several new products across Meals and Cheese platforms as well as driving both business growth and margin expansion for the business units she supported. In her roles within Quality, she has developed Global Supplier quality expectations, led the global microbiology team, and has led the consistent delivery of quality platforms both in country management for Japan, Region leadership initially in Asia Pacific and then expanded her leadership of the broader region of AMEA (Asia Pacific Middle East Africa).   She has recently returned from Singapore to lead the Global Quality Compliance Programs team.

Carolyn holds a B.S. in Food Science from The University of Missouri -Columbia.