Panel: The War for Talent – Fighting for and Keeping the Best People as Technology Speeds Ahead

  • Turning the focus inwards and developing an upskilling strategy that incentivizes each team member to take control over their own development
  • How do you get people who are risk averse by training and temperament to believe they can try something completely different, new, or untested?
  • Is our sensitivity to risk at the heart of why we have more technology than people stationed to manage it?

Troy Ellis
EVP, Supply Chain
Domino’s Pizza Inc.

Troy oversees 26 supply chain centers in the U.S. and Canada, and is responsible for supplier management, including procurement, quality assurance and compliance functions within the company. A former U.S. Army officer serving in the 101st Airborne, he was most recently Senior Vice President of Conversion at Coca-Cola Refreshments, overseeing manufacturing, transportation planning and third-party logistics. He was responsible for a 12,000-person team producing 2.1 billion cases of beverages from 79 company-owned, 36 contract manufacturing facilities and 64 third-party warehouses. Prior to that role, Troy spent nearly three years as Senior Vice President of Manufacturing since joining Coca-Cola Refreshments in 2010. From 2000 to 2010, he held various leadership roles within Coca-Cola Enterprises.

Tim Sheppard
Samsung Electronics

Tim oversees logistics for Samsung Electronics in the United States. Or put another way, he makes sure the company’s operations run smoothly and efficiently. Prior to his role at Samsung, Tim was at Best Merchant Partners, a venture capital company specializing in higher education in the US and Latin America. Tim holds a Bachelor of Engineering degree from Imperial College and a Masters in Business Administration from the Edinburgh Business School.



Scott Jeffers
Corporate VP, Enterprise Operations
Quest Diagnostics

Scott’s role is to lead the company-wide Operational Excellence strategy as well as the operational functions of Patient Services, Ground & Air Logistics, Laboratory Operations, Customer Service, Global Strategic Sourcing & Supply Chain, EH&S, S&OP, Business Analytics, Real Estate Network Optimization, Order-to-Cash Business Process Innovation and QMS Continuous Improvement. The mission of Scott’s corporate operations team is to drive world-class quality, profitable growth and a superior experience for customers, patients and employees. Prior to joining Quest Diagnostics, Scott was the Senior Vice President, Global Operations and Chief Supply Chain Officer for Hill-Rom, Inc. In this role, Scott was responsible for all aspects of global manufacturing, sourcing, logistics, supply chain strategy, S&OP and customer fulfillment.

Walter Charles

Walter is a sought-after speaker at national and international Supply Chain and Procurement Conferences, a visionary Supply Chain leader, an impactful results deliverer and an inspiring Procurement Futurist. Walter’s global procurement teams support the purchase of products and services supporting Research & Development, Manufacturing, Marketing, Legal, Capital, IT, Plant Operations, Travel, and General and Administrative services for the $11B revenue/year biotechnology innovator. Prior to joining Allergan, Walter held Chief Procurement Officer roles at iconic companies such as Biogen, Kraft Foods, Kellogg’s, Johnson & Johnson Consumer Supply Chain and Cordis. As such, he has the unique perspective of serving on Supply Chain Leadership Teams, and leading procurement transformations across Biotechnology, Consumer Packaged Goods, Pharmaceutical and Medical Device Businesses.