- Summarizing our experience to date bringing AI into our processes with emphasis on the use-cases that have made real impact
- How do you get started? Exploring ways to identify the problem to be addressed and the people who will leverage the AI to find solutions
- Discussing recent changes in how organizations like ours are moving from chat to operations
- Offering takeaways on emerging trends and guiding principles to apply based on our perspective as a leader in this still-emerging space
Mike Bassani
Senior Vice President, Supply Chain and Corporate Technology
Starbucks
Mike has more than 18 years of GM and Product experience across B2B and B2C. His focus is on providing the 1P products, engineering, and SaaS services that make Starbucks partners’ lives easier so they can deliver the best in-store experience. Prior to joining Starbucks, Mike is
proud to have launched the Microsoft Supply Chain Platform in 2022, a breakthrough product that tackles customer supply chain disruptions and recently the Microsoft Copilot Studio. He also supports early-stage tech startups focused on ecommerce or demand/supply, and serve as an Advisory Board Member at FIND AI and FirstShift.AI.
He has an MBA, a Lean Six Sigma BOK, and two US Patents.
