From the Plant Floor to the Balance Sheet: A Case Study on a World-Class Business Performance System

  • Thinking differently about supply chain performance measurements and problem-solving with zero-loss thinking
  • Creating and sustaining a culture of engagement within decentralized supply chains
  • Defining the foundational components to supply chain excellence for global manufacturers

Phil McIntyre
Managing Director, Client Development & Marketing
Performance Solutions by Milliken

Phil has been with Milliken for over thirty years. He’s successfully led several business units within Milliken & Company to profitable growth and financial sustainability, as well as the Performance Products Division Milliken Performance System implementation. Phil was Director of Cost Improvement and spent time as the Pursuit of Excellence Director responsible for integrating customer needs with manufacturing and business capability. Early in his career, Phil worked in several different manufacturing locations for Milliken & Company across the southeast. He credits this early diversity in job responsibility and scope as the beginning of his in-depth knowledge of continuous improvement, his appreciation for sustainable, empowered safety processes and systems, and the criticality of establishing the right financial metrics to drive the right behavior.