Standard Work and Order Exceptions​

Standard Work and Order Exceptions​ from Executive Platforms on Vimeo.

When everything goes right, manufacturers are good at standard work.  But what about when you have to change an order, cut product, or when the customer has a problem with what they received?  Join ServiceNow to hear how we’re leveraging technology to bring Standard Work to exception processes​.

John Dougherty
Head of Manufacturing Industry Go–Market – Americas

John Dougherty has been working with companies in the Industrial Manufacturing, High Tech, Aero Space and Defense, Retail, Wholesale Distribution, and Consumer Packaged Goods industries for the past 24 years with both Symix Software, Oracle, and NetSuite.  John is currently Head of Manufacturing for the Americas with ServiceNow. ​

A big part of his role is meeting with companies who are either on or just starting their digital transformation journey in manufacturing and supply chain. John has an experienced and a proven track record of helping companies become more efficient, reduce costs and improve quality. He lives in Pittsburgh PA when not traveling for ServiceNow.

ServiceNow (NYSE: NOW) works with some of the world’s largest manufacturers to help them realize the full potential of their digital transformation – across every part of their value chain. From design to after sales and service, we help manufacturers embrace agility, drive cost savings and manage risk. To learn more about how we can help, please visit us here: