Experience Management

 At the 2020 edition of the North American HR Executive Summit series last month in Orlando we spoke with Dr. Steven Hunt, SAP SuccessFactors’ Chief Expert, Technology & Work. We discussed how Human Resources professionals are moving from traditional Human Capital Management (HCM) to Human Experience Management (HXM). What is driving this shift, what does it really mean in the short-and long-term, and why is it so important? — Steve Hunt Chief Expert, Technology & Work SAP SuccessFactors Dr. Hunt’s work focuses on the design and deployment of technology-enabled processes to improve workforce agility, productivity, engagement and well-being. An…