MANUFACTURING, VIDEO

Implementing Layered Process Audits to Validate Quality Management and Improve Customer Satisfaction

Discussing how to prevent quality management programs from growing complacent over time Walking through how different tiers of management can engage with the quality management process at varied, regular intervals to maintain motivation and a fresh set of eyes to identify and mitigate challenges before they impact the customer Offering best practices to reinforce continuous improvement in quality management to prevent backsliding and improve end-product performance — Eric R. Branyan oversees the complex international network of suppliers that provide critical hardware for the F-35 program. He was most recently Vice President, F-35 Aircraft Production Business Unit, responsible for global F-35…

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