Customer Expectations Archives - Executive Platforms: Thought Leader Series

Fireside Chat: Rising to the Challenge of New Supply Chain Business Realities

September 21, 2023

— Mario RiveraSVP, Chief Supply Chain & Logistics OfficerCVS Health Mario is CVS Health’s SVP and Chief Supply Chain & Logistics Officer. He is responsible for developing and executing the company’s strategy to transform their supply chain network to become America’s premier health and wellness destination. He leads teams in transportation & logistics, distribution center operations, inventory management, omnichannel fulfillment, and network strategy & engineering. Mario has more than two decades of experience in roles of increasing responsibility, primarily within the Healthcare industry – from MedTech to Life Sciences to Retail/Pharmacy. He has extensive leadership expertise driving business transformation globally…

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SUPPLY CHAIN, SUPPLY CHAIN — NA, VIDEO

Fireside Chat: Re-Engineering Our Fulfillment Strategy to Best Serve eCommerce and Digital Channels

October 10, 2023

— Tanja DysliChief Supply Chain Officer, President IKEA Distribution Services LLCIKEA Group Tanja Dysli is currently the Chief Supply Chain Officer at IKEA US. She has worked in various roles with IKEA since 2003, with placements in Sweden, China, Germany, and Poland. Tanja has a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from the University of Applied Sciences in Olten, Switzerland.

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SUPPLY CHAIN, SUPPLY CHAIN — NA, VIDEO

Fireside Chat: Rising to the Occasion: How Global Importers are Driving a New Era of Customer Service in Supply Chain

September 15, 2023

Ryan PetersenCEO and FounderFlexport Ryan Petersen is Founder and CEO of Flexport, a leader in global supply chain technology. In 2022, companies of all sizes – from emerging brands to Fortune 500s – used Flexport technology to move more than $26 billion of merchandise. Prior to starting Flexport, Ryan was the founder and CEO of ImportGenius, a premier provider of transaction data for the global trade industry. He earned a BA from UC Berkeley and an MBA from Columbia Business School.

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VIDEO, SUPPLY CHAIN, SUPPLY CHAIN — EUROPE

Panel: Increased Energy Costs, Inflation, and the Supply Chain

July 5, 2023

Breaking down today’s economy and markets through the lens of global supply chains and supply constraints Renewable energy sources vs. fossil fuels: Which should we be focusing on throughout our supply chains and what changes need to be made for future efficiency and reliability? How are increases in operational costs and product costs affecting both the business and consumers? Facing increasing demand for delivery and the challenges that are created along the supply chain Finding solutions to decrease timelines of disruption and delays — Kevin Delaney Head of 3D Printing Supply Chain HP Inc Kevin has a deep and varied…

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FOOD SAFETY & QUALITY, FOOD SAFETY & QUALITY, VIDEO

Panel: The Future of FSQ — Where Are We, and What Comes Next?

November 13, 2022

Discussing how evolving consumer expectations shape our businesses and our best practices Are we as Food Safety professionals setting new goals that challenge ourselves and improve our processes, or does the motivation to change come from outside forces? Debating the role technology and digital transformation will actually play in the future of Food Safety and Quality What should we be doing right now to get ready for the next ten years? — Moderator: Spir Marinakis VP of Food Safety, Quality Assurance, Technical Services & Sanitation Maple Leaf Foods Spir is currently serving as Vice President, Food Safety, Quality and Technical…

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MANUFACTURING, MANUFACTURING, VIDEO

“Made in America” as the Engine for High Performance Manufacturing Organizations and Satisfied Customers

May 6, 2022

Reviewing the market forces driving global footprint optimization decision-making Asking the question, “What do my customers need, and how can I make that work?” Identifying and comparing the total cost of ownership in national and international operations Aligning manufacturing operations, supply chain strategies, and business-to-business communication practices to improve planning horizons, quality control, response times, versatility, and reliability Discussing what the next ten years look like as companies find a balance between offshoring, onshoring, nearshoring, reshoring, and rightshoring — Laura Phillips SVP, Global Sourcing & U.S. Manufacturing Walmart Laura Phillips is the Senior Vice President for Customer and Business Development,…

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MANUFACTURING, MANUFACTURING, VIDEO

Modernizing the Company Edison Built: GE Appliances Champions Innovation and Digitization

June 18, 2021

Regionalizing a global manufacturing footprint to meet demands for local sourcing and production New business model and revitalized House of Brands allows us to grow closer to customers Digital supply chain enables business transformation in more complex and disruptive world — Bill Good VP, Supply Chain Network GE Appliances As Vice President, Supply Chain Network at GE Appliances, a Haier company, Bill Good is responsible for managing all GEA factories and leading the entire Supply Chain network through its Lean transformation. Under Bill’s leadership, his team has developed GEA factories into world class industry leaders in operational excellence, differentiated quality,…

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SUPPLY CHAIN, SUPPLY CHAIN — NA, VIDEO

Building the Supply Chain of the Future

November 19, 2020

Enabling a differentiated customer experience through enhanced operations Connecting data across the supply chain for smarter, more agile decision making Optimizing operations across three dimensions: cost, service, and cash — Torsten Pilz SVP and Chief Supply Chain Officer Honeywell Torsten Pilz is Senior Vice President and Chief Supply Chain Officer. Torsten has broad responsibilities for the integrated supply chain, including procurement and driving improvements in plant efficiency and working capital while continuing to enhance quality and delivery. Prior to Honeywell, Torsten served as Vice President, Supply Chain, for SpaceX, where he was responsible for planning, purchasing, material management and logistics….

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FOOD SAFETY & QUALITY, FOOD SAFETY & QUALITY, VIDEO

Supply Chain Excellence as a Driver to Exceed Customer Expectations

October 29, 2020

Transforming quality systems culture and processes to enhance partnership and build supplier trust and engagement Asking the question, “What’s next?” and not being afraid to set intimidating goals that challenge us to do better Enabling Supply Chain agility in a virtual, socially distanced world Keeping Customers as our North Star — Amy Wilcox Director Quality Systems & Supply Chain McDonald’s In her role as Director, U.S. Quality Systems, Amy Wilcox works to promote the highest standards of food safety and quality within McDonald’s Supply Chain and across the system. Amy leads a time that manages FDA products such as Produce/Fruit,…

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Customer Expectations

Fireside Chat: Rising to the Challenge of New Supply Chain Business Realities

Fireside Chat: Re-Engineering Our Fulfillment Strategy to Best Serve eCommerce and Digital Channels

Fireside Chat: Rising to the Occasion: How Global Importers are Driving a New Era of Customer Service in Supply Chain

Panel: Increased Energy Costs, Inflation, and the Supply Chain

Panel: The Future of FSQ — Where Are We, and What Comes Next?

“Made in America” as the Engine for High Performance Manufacturing Organizations and Satisfied Customers

Modernizing the Company Edison Built: GE Appliances Champions Innovation and Digitization

Building the Supply Chain of the Future

Supply Chain Excellence as a Driver to Exceed Customer Expectations

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