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Too Important to Fail: How to Ensure Improvement Projects Drive Sustained Success

Readiness assessment – Don’t invest in a project the organization is not ready to implement, own, and operate Governance structure – Put in place a process for raising issues to senior leadership when problems threaten timely implementation and successful operation Wellness checks – After implementation, create an assessment and reporting system to ensure sustained results even when people and leaders change jobs — Crystal Lee Principal Oliver Wight Crystal led project implementations –system implementations, new processes/improvement, and talent development. At Cummins, Crystal held leadership roles. As Director, Synchronized Business Planning, was responsible for IBP/Planning and Control for Components segment, 5…

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