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Verizon

Innovative Approaches to Resiliency and Circularity
Sustainability, VIDEO, SUSTAINABILITY

Innovative Approaches to Resiliency and Circularity

James Gowen is Sr. Vice President, Global Sourcing and Supply Chain, and Chief Sustainability Officer for Verizon. Since taking on the complementary roles of Supply Chain and Sustainability in 2009, his team has enlisted more than 65,000 Verizon employees in 50 countries around the globe in helping to reduce the company’s environmental footprint while increasing the efficiency of a growing enterprise.

Gowen is deeply involved in the advancement of innovative and sustainable technologies and spearheaded the launch of Verizon’s first ever green bond in 2019. Since then, Gowen has been instrumental in Verizon issuing five additional $1 billion green bonds with the net proceeds allocated toward renewable energy investments to accelerate the transition to greener electrical grids across the U.S. As one of the leading corporate buyers of U.S. renewable energy, Verizon has over 3.6 gigawatts of anticipated renewable energy capacity under contact and 37.6 megawatts of on-site green energy generation in operation at our facilities. Gowen oversees other green initiatives including setting Verizon’s approved science based emissions reduction targets, committing to operational net zero emissions, expanding recycling and waste reduction, and management of end-of-life-cycle material recovery.

In his supply chain and sourcing role, Gowen leads all inventory planning, logistics operations and sourcing globally. Gowen is responsible for the planning of over $35B of inventory and $70B of sourcing spend across all Verizon’s lines of business. Additionally, Gowen has responsibility for procurement, warehousing, transportation, quality, returns and end-of-life monetization.

In 2015, Gowen spearheaded the start-up of Verizon Services Ireland Limited in Dublin, Ireland. He was responsible for transitioning $15B in annual spend for strategic sourcing of Verizon’s Network and IT operations. Over 85 industry professionals were hired and a state-of-the-art center of excellence was built under Gowen’s leadership in less than 7 months.

Having held several positions of increasing levels of responsibility at Verizon, Gowen was the lead architect of the company’s supply chain strategy and led the strategic shift from a fixed to a variable inventory business model. While in corporate sourcing, he led the implementation of Verizon’s eProcurement effort, and the standardization of Verizon’s supply chain systems.

Gowen earned his master’s degree in business administration from Long Island University and his bachelor’s degree from Manhattanville College. He is a member of Penn State University’s Smeal Sustainability Advisory Board. He is also the current Chairman of GeSI (Global eSustainability based out of Brussels), and a board member of the MIT Climate and Sustainability Consortium. Gowen is located at Verizon Center in Basking Ridge, New Jersey.

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Unlocking Career Growth at Scale: Leveraging AI and Emerging Technologies for Hyper-Personalized Learning
LEARNING, LEARNING, VIDEO

Unlocking Career Growth at Scale: Leveraging AI and Emerging Technologies for Hyper-Personalized Learning

Ashley Walvoord is Verizon’s Chief Learning Officer, bringing a people-first approach to connecting learning and career development across the employee lifecycle. With a focus on creating a robust skills ecosystem, Ashley is committed to empowering employees at every stage of their careers, ensuring they have the tools and opportunities needed to thrive. She is passionate about leveraging innovative technologies to transform the learning landscape and align it with the rapidly evolving digital world. Under her leadership, Verizon’s talent practices in performance management, assessments, and skills development have been highlighted by leading organizations such as Forrester, Gartner, Harvard Business School, and SHRM. Verizon’s learning and development programs have earned recognition from Training Top 10 Hall of Fame, CLO Learning Elite, Brandon Hall and ATD Best.

Ashley holds a Ph.D. in Industrial-Organizational Psychology from the University of South Florida, and has published multiple articles, chapters and presentations on the science of work and talent management. Her leadership is marked by a profound commitment to inclusion, culture, and innovation and she is enthusiastic about giving back to the community, volunteering her time in business development for education, diversity, and social-emotional learning initiatives.

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