Susan Johnson

 The COVID-19 pandemic abruptly sent the global economy into unprecedented turmoil which has posed many challenges to supply chains – rapid employment shifts, raw material shortages, transportation congestion, and volatile surges in consumer demand. Susan A. Johnson, Executive Vice President – Global Connections and Supply Chain at AT&T, who runs the $70 billion global supply chain for one of the world’s largest telecommunications companies, explains how AT&T and other companies are navigating these challenges. Key lessons learned include: Importance of supply chain visibility and end-to-end intelligence Optimized distribution models to adapt to changing consumer preferences, and Need to build…