FOOD SAFETY & QUALITY, VIDEO

Why Do Quality Programs Become Complacent, and What Can We Do About It?

Seeking the root causes behind why quality management programs often lose their efficacy over time Proving that quality assurance and quality management programming only works if it starts from the top while building from the bottom Demonstrating that improvements and positive change over time is made through evolution, not revolution Incorporating these truths into project planning and workforce development thinking — Richard A. Carlson is vice president of quality management for Hormel Foods and is responsible for overseeing company quality, plant regulatory and food safety activities. In 1990, Carlson began his career with Hormel Foods as quality and process control…

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