IKEA US

At the 2024 edition of the North American Supply Chain Executive Summit series we sat down with Tanja Dysli, IKEA US’s Chief Supply Chain Officer and the president of IKEA Distribution Services LLC, to talk about her company’s ambitious plans for future growth and how IKEA attracts, develops, and retains the talent it needs to deliver on its customer-centric supply chain now while preparing itself for hundreds of new brick-and-mortar retail locations across the United States. For people who think this might sound like many other talent interviews we have done in the past, we want to highlight IKEA US’s incredible high retention rate, its commitment to have each facility’s staff reflect the demographics of the community it serves, its emphasis on promotion from within, and its incredible focus and transparency on succession planning, institutional knowledge retention, and letting its people know where their careers are going to take them. This is not just any success story shared with pride. Even organizations who feel they are ahead of the curve on Talent Management will find something in this interview worth thinking about further. Give it a listen!